As the publisher of this website, Datapharm cannot answer questions or give advice about specific medicines or diseases. We do not sell or supply medicines. Please use the list of questions to find the right contact:

Do you need more information about a medicine?

If you are a patient, member of the public or carer and would like more information about your medicine, please contact your doctor, pharmacist or nurse. Alternatively, please contact the pharmaceutical company that sells the medicine.

If you are a healthcare professional, please contact the pharmaceutical company that sells the medicine.

You can find the pharmaceutical company's contact details by using the 'Pharmaceutical company A-Z' option or, alternatively, their contact details can be found at the top of each Summary of Product Characteristics (SPC) or Patient Information Leaflet (PIL).

Do you need to report a side effect?

A side effect is also known as an adverse effect, adverse reaction or adverse event. A side effect is an unexpected symptom caused by the use of a medicine.

If you have experienced a side effect when using a medicine, you should report it to the Yellow Card Scheme, which is run by the Medicines and Healthcare products Regulatory Agency (MHRA) in the UK. Alternatively, please contact your doctor, nurse or pharmacist.

As publisher of the eMC, Datapharm is unable to provide advice about side effects.

Are you having difficulty with the supply of your medicine?

If you are having difficulty with the supply of your medicine please speak to your doctor, pharmacist or nurse.

Are you having problems with using the website?

If you are having problems using the website or pages are not displaying properly please contact our service desk team at servicedesk@medicines.org.uk

Are you having trouble printing documents on our website?

If you are having difficulties reading or printing PDF documents on our website, please ensure you are using the latest version of Adobe reader, which can be found at www.adobe.com. If the problem persists, please contact our service desk team at servicedesk@medicines.org.uk

If you are having difficulties printing an SPC from our eMC website, please ensure that you have selected the 'Print this page' option from the menu on the right hand side of the screen.

If only the first page of the SPC prints, please try the following:

  • cancel the print dialog box that opens automatically when you select 'Print this page',
  • go to the File Menu,
  • select Print Preview,
  • select Print Document

Can you suggest improvements to the website?

We are always happy to hear ideas about how the website can be improved whether it relates to the user experience of the website, the content or any other ideas you may have. Please contact our service desk team at servicedesk@medicines.org.uk

Are you from a pharmaceutical company interesting in displaying your products on this website?

If you would like to benefit from having your products on one of Datapharm's websites, please fill in our contact form or contact us directly on 01372 388 381

Are you are a company or organisation that would like to use the information on this website?

If you are not a pharmaceutical company but are interested in using the information provided on Datapharm's websites, please contact us at servicedesk@medicines.org.uk or by telephone on 01372 388 381