The text only version may be available in large print, Braille or audio CD. For further information call emc accessibility on 0800 198 5000. The product code(s) for this leaflet is: PL 00014/0448.
Boots Haemorrhoid Relief Ointment
Boots Haemorrhoid Relief Ointment
(Lidocaine, Zinc Oxide)
This medicine is available without prescription to treat minor conditions. However, you still need to use it carefully to get the best results from it.
This medicine contains two ingredients – Lidocaine, which is a local anaesthetic to reduce pain, and an astringent, Zinc Oxide, which helps relieve pain, soothe and protect sore skin.
The medicine can be used to relieve internal and external haemorrhoids (also known as piles), and to relieve itching and irritation around the anus.
Internal haemorrhoids appear inside the lower section of the bowel (rectum).
External haemorrhoids appear outside the opening of the bowel (anus).
This medicine can be used by adults and children over 12 years. However, some people should not use this medicine or should seek the advice of their pharmacist or doctor first.
Do not use this medicine on children under 12 years, unless your doctor tells you to.
If you are pregnant or breast-feeding, think you may be pregnant or are planning to have a baby, ask your doctor or pharmacist for advice before using this medicine.
Always use this medicine exactly as described in this leaflet or as your doctor or pharmacist have told you. Check with your doctor or pharmacist if you are not sure.
Check the tube seal is not broken before first use. If it is, do not use the ointment.
Pierce tube seal with end of cap. Wash your hands thoroughly before and after using the ointment. Apply only to the rectal and anal area.
For internal haemorrhoids: The product comes with an applicator for applying the ointment inside the bowel.
For external haemorrhoids: Wet some cotton wool with warm water and gently clean the sore area. Carefully dry with fresh cotton wool and then apply the ointment.
Follow the instructions in the table on the back of the leaflet.
Adults and children over 12 years: for internal haemorrhoids, a small amount, morning and night and after each bowel movement. Repeat when you need to.
Adults and children over 12 years: for external haemorrhoids, 1 inch of ointment (2.5 cm), morning and night and after each bowel movement. Repeat when you need to.
Adults and children over 12 years: for anal itching, apply a small amount to the anal area when you need to.
Do not use on children under 12 years, unless your doctor tells you to.
Do not use more than the amount recommended above.
If symptoms do not go away within 14 days talk to your doctor.
If you use too much or if anyone accidentally swallows some of the medicine: Talk to a doctor.
Most people will not have problems, but some may get some of these:
If you get any side effects, talk to your doctor, pharmacist or nurse. This includes any possible side effects not listed in this leaflet. You can also report side effects directly via the Yellow Card Scheme Website: www.mhra.gov.uk/yellowcard or search for MHRA Yellow Card in the Google Play or Apple App Store. By reporting side effects you can help provide more information on the safety of this medicine.
Keep this medicine out of the sight and reach of children.
Do not store above 25°C.
Do not use this medicine after the expiry date which is stated on the carton and tube edge.
The expiry date refers to the last day of that month.
Do not throw away any medicines via wastewater or household waste. Ask your pharmacist how to throw away medicines you no longer use. These measures will help protect the environment.
The ointment contains Lidocaine 0.6% w/w, Zinc Oxide 6.6% w/w, which are the active ingredients.
As well as the active ingredients, the ointment also contains yellow soft paraffin, light liquid paraffin, colloidal anhydrous silica.
The pack contains 25 g or 55 g of white ointment. The pack also contains a white plastic applicator which is used for treating internal haemorrhoids.
Manufactured for the Marketing Authorisation holder
Leaflet prepared October 2022.
If you would like any further information about this medicine, please contact
To request a copy of this leaflet in Braille, large print or audio please call, free of charge:
0800 198 5000 (UK only)
Please be ready to give the following information:
Product name: Boots Haemorrhoid Relief Ointment
Reference number: 00014/0448
This is a service provided by the Royal National Institute of Blind People.
Artwork reference: QTKV1