Patient Leaflet Updated 29-Nov-2019 | Bausch & Lomb U.K Limited


Package leaflet: Information for the user

Gel Tears®

0.2% w/w Carbomer eye gel

Read all of this leaflet carefully before you start using this medicine because it contains important information for you.

Always use this medicine exactly as described in this leaflet or as your doctor or pharmacist has told you.

  • Keep this leaflet. You may need to read it again.
  • Ask your pharmacist if you need more information or advice.
  • If you get any side effects, talk to your doctor or pharmacist. This includes any possible side effects not listed in this leaflet. See section 4.
  • You must talk to a doctor if you do not feel better or if you feel worse.
What is in this leaflet

1. What GelTears is and what it is used for
2. What you need to know before you use GelTears
3. How to use GelTears
4. Possible side effects
5. How to store GelTears
6. Contents of the pack and other information

1. What GelTears is and what it is used for?

GelTears is a clear colourless liquid gel and contains a lubricant that is used as a substitute for natural tears. Your eyes will normally produce just enough natural tears to allow them to move easily and comfortably. If your eyes do not produce enough tears they can become dry and irritated. It can also be used in patients who suffer from sore eyes because their tear film is unstable. GelTears will help keep your eyes comfortable.

2. What you need to know before you use GelTears

Do not use GelTears if you are allergic to any of the ingredients of this medicine (listed in section 6).

Other medicines and GelTears

If GelTears is used at the same time with other eye drops/eye ointments, there should be an application time interval of approximately 15 minutes between use of such other medications and GelTears should always be the last medication to be applied.

Tell your doctor or pharmacist if you are taking, have recently or might take any other medicines.

Warnings and Precautions

Your vision may become blurred if too much gel is added at one time, or if you use your medicine more often than is required. This effect can last for up to an hour. If you are affected you may be able to speed up recovery of normal vision by blinking vigorously for a few seconds. If this does not work, try gently rubbing the eyelid.

This should help the gel to collect in the conjunctival sac beneath the eye where it will no longer interfere with your vision.

Children and adolescents aged to 18 years:

The safety and efficacy of GelTears in children and adolescents at the posology recommended in adults has been established by clinical experience, but no clinical trial data are available.

Pregnancy, breast-feeding and fertility

Do not use GelTears if you are pregnant, may be pregnant, or are breastfeeding.

Ask your doctor or pharmacist for advice.

Contact lenses

Take special care with GelTears if you wear contact lenses. Contact lenses should be removed during treatment with GelTears. And then wait for 15 minutes after application before putting them back in.

Benzalkonium chloride is used as a preservative in GelTears, and is known to be absorbed by soft contact lenses. Over time benzalkonium chloride can collect in soft contact lenses, and therefore may cause irritation, or discolour the lenses. Therefore use of Geltears while using soft contact lenses is not recommended. GelTears can, however, be used with daily disposable lenses because a new pair is used each day.

Driving and using machines

As with all eye preparations, you may have blurred vision for a little while after putting the gel in. Wait until your vision is clear before driving or using machines.

3. How to use GelTears

Always use this medicine exactly as described in this leaflet or as your doctor or pharmacist has told you. Check with your doctor or pharmacist if you are not sure. You should take care not to touch the end of the dropper nozzle onto your eyes, fingers or any other surface. Remember to replace the cap after use. The recommended dose is to place one drop of gel in the corner of the eye, nearest the nose, 3 to 4 times each day and approximately 30 minutes before going to bed.

Children and adolescents aged to 18 years

The safety and efficacy of GelTears in children and adolescents at the posology recommended in adults has been established by clinical experience, but no clinical trial data are available.

The amount of gel used should be enough to cover the eye properly.

Follow these instructions carefully.

1. Wash hands thoroughly.
2. Twist off the cap.
3. Look upwards and gently pull down the lower eyelid.
4. Hold the GelTears tube just above your eye and gently squeeze until some gel falls into the gap between your eyeball and lower eyelid.
5. Release the lower eyelid, and move your eye while open to ensure the gel covers the eye completely.
6. Repeat the process in the other eye if necessary.

If you use more GelTears than you should it is very unlikely that you will suffer an overdose, but if you suddenly feel unwell after using the gel, tell your doctor or eye specialist.

If you forget to use your medicine, use it as soon as you remember and then continue as before.

4. Possible side effects

Like all medicines, this medicine can cause side effects, although not everybody gets them. Your eyes may sting a little when the drops are put in. These effects will wear off within a few minutes.

Visual disturbance, blurred vision and irritation with prolonged use may occur.

A few reports of allergy have been received following use of GelTears eye gel.

This is due to one of the ingredients in the formulation. If you develop pain, swelling or redness in or around the eyes, you should stop using your medicine and consult your doctor or pharmacist.

  • If you experience any other undesirable effects whilst using this medicine, please talk to your doctor or pharmacist.
Reporting of side effects

If you get any side effects, talk to your doctor, pharmacist or nurse. This includes any possible side effects not listed in this leaflet. You can also report side effects directly via:

United Kingdom

Yellow Card Scheme


HPRA Pharmacovigilance
Earlsfort Terrace
IRL - Dublin 2
Tel: +353 1 6764971
Fax: +353 1 6762517

By reporting side effects you can help provide more information on the safety of this medicine.

5. How to store GelTears

Keep this medicine out of the sight and reach of children.

  • Do not use the eye gel after the expiry date which is stated on the tube and the carton after the letters “EXP”. The expiry date refers to the last day of that month.
  • Store GelTears eye gel below 25°C (normal room temperature).
  • GelTears is sterile until first opened. It is important to keep the tube as clean as possible during use.
  • The tube has a flat cap, which allows it to stand in an upright position.
  • Dispose of any remaining contents 28 days after first opening the tube. It may be helpful to make a written record on the tube of the date on which you opened it.
  • Remember this medicine is for you. Do not give it to someone else.
  • Do not throw away any medicines via wastewater or household waste. Ask your pharmacist how to throw away medicines you no longer use. These measures will help protect the environment.
6. Contents of the pack and other information
What GelTears contains
  • The active substance is Carbomer. Each tube contains 2.0mg of carbomer in each 1g of gel.
  • The other ingredients are benzalkonium chloride, sorbitol, sodium hydroxide (for pH adjustment) and water for injection.
What GelTears looks like and contents of the pack

GelTears is a clear colourless gel. Each tube contains 10 g of eye gel.

Marketing Authorisation Holder


Bausch & Lomb UK Ltd.
106 London Road
United Kingdom
Tel: (01748) 828864

MA number (UK): PL 03468/0043


Bausch Health Ireland Ltd.
3013 Lake Drive
Citywest Business Campus
Dublin 24

MA number (IE): PA22698/003/001

Dr. Gerhard Mann, Chem.-pharm. Fabrik GmbH
Brunsbuetteler Damm 165-173
13581 Berlin
Tel: +49 – 30 – 33093-0
Fax: +49 – 30 – 33093-350

A copy of this Patient Information Leaflet is available in large print and audio format at

For any information about this medicine, please contact the Marketing Authorisation Holder (please see above).


GelTears is used for the symptomatic treatment of ‘dry eye’, which is a dehydration of the surface of the eye resulting from disturbances in tear secretion or tear quality. The dry eye condition can also be caused when it is not possible to close your eyelids either partly or completely.

This condition is so common that one in five patients who go to see an ophthalmologist suffers from a dry eye condition. There are many causes, such as reduced tear production in old age, air-conditioned rooms, computer work, hormonal changes during menopause, etc. Environmental and climatic effects can also play a role in the development of dry eye conditions.

What do we understand by the term “dry eye”?

During the course of the day we blink 14,000 times on an average. With each blinking motion of the eye, a very thin tear film is distributed over the surface of the eyeball, which keeps it smooth, clean and moist, and protects the eye from pollutants. When the volume or the composition of the tear film is disturbed, desiccation phenomena (drying out) of the cornea and conjunctiva occur and the patient experiences symptoms such as burning, dry eye sensation, gritty feeling, feeling of pressure, and sensitivity to light.

Geltears is a soothing gel solution which moistens the eye and provides tear-like lubrication to the eyes and eyelids. The carbomer in GelTears increases the thickness of the gel which assists the gel in remaining in contact with the eye for a longer period of time.

Your ophthalmologist prescribed a tear substitute for the alleviation of your complaints. In addition to using the preparation consistently as directed, you should follow the recommendations below:

  • Let fresh air into your apartment or house several times a day
  • Take care that you drink sufficiently
  • Go out into the fresh air frequently
  • Do not direct air vents towards your eyes
  • Take breaks when working in front of a computer screen.

It is, however, also important that you consult your ophthalmologist regularly for follow-up examinations, because dry eye conditions may lead to a serious disease if they are treated incorrectly or inadequately.

This was last revised in: February 2019

®/™ are trademarks of Bausch & Lomb Incorporated or its affiliates.

©2019 Bausch & Lomb Incorporated or its affiliates.



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